Privacy Policy

Welcome to Tonal Touches! We are committed to protecting the privacy of our customers and website visitors. This privacy policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services in India.

Information We Collect

At Tonal Touches, we collect various types of information to enhance your experience and fulfil your orders. This may include:

• Personal information such as names, email addresses, phone numbers, and shipping addresses.
• Payment information necessary for processing orders, including credit card details.
• Usage data collected through cookies and similar tracking technologies to improve our website's functionality and user experience.

How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling orders for our products and services.
• Providing customer support and responding to inquiries.
• Improving our website's functionality and user experience.
• Sending promotional offers, newsletters, and marketing communications (you may opt out at any time).
• Complying with legal obligations and enforcing our policies.

Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. Our website employs industry-standard encryption and security protocols to safeguard your data during transmission and storage.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy or as required by Indian laws and regulations. Once your data is no longer needed, we securely dispose of it in accordance with our retention policies.

Third-Party Disclosure

We may share your personal information with trusted third-party service providers to facilitate order processing, shipping, payment processing, and marketing activities. These parties are contractually obligated to use your information solely for the purposes specified by Tonal Touches and in compliance with Indian data protection laws.

Your Rights

You have the right to access, update, or delete your personal information held by Tonal Touches. If you would like to exercise any of these rights or have any questions about our privacy practices, please contact us using the information provided below.

Updates to Privacy Policy

Tonal Touches reserves the right to update this privacy policy as needed to reflect changes in our business practices or legal requirements. We will notify you of any material changes by posting the revised policy on our website or via email.

Contact Us

If you have any questions, concerns, or requests regarding our privacy policy or the handling of your personal information, please contact us at:

Tonal Touches

ELSA PLAZA, State Highway 49A, 

OMR, Padur, Tamil Nadu, India

contact@tonaltouches.com

+91 9751519095